Privacy Policy
Effective Date: Oct 12, 2024

H & L Moving ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it when you use our services or interact with us online or offline.

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide Directly

  • Contact Information: Name, phone number, email address, and physical address.

  • Payment Information: Credit card details or other payment information (processed securely through third-party payment processors).

  • Move Details: Information about your moving needs, including origin and destination addresses, inventory lists, and special requests.

b. Information We Collect Automatically

When you visit our website, we may collect:

  • IP address, browser type, and operating system.

  • Pages viewed, time spent on the site, and other analytical data through cookies and similar technologies.

c. Information from Third Parties

We may receive information about you from business partners, referral sources, or publicly available sources to provide or improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process your moving request and provide services.

  • Communication: To contact you regarding your move, provide updates, and answer your inquiries.

  • Billing and Payments: To process payments and provide receipts.

  • Improvement and Personalization: To analyze usage and improve our website, services, and customer experience.

  • Legal and Compliance: To comply with applicable laws and protect against fraud or unauthorized transactions.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processors or movers.

  • Legal Obligations: When required by law or in response to valid legal processes.

  • Business Transfers: In connection with a merger, acquisition, or sale of company assets.

4. Your Choices

  • Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the "unsubscribe" link in our emails.

  • Cookie Preferences: Manage your cookie settings through your browser or our website’s cookie preferences tool.

5. Data Security

We implement appropriate physical, technical, and administrative measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the security of your information.

6. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Restrict or object to the processing of your data.

  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at (205) 329-3504.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Phone: (205) 329-3504

  • Email: quote@handlmoving.com

  • Mailing Address: 2416 Dalton Drive

This Privacy Policy outlines how H & L Moving handles your personal data. By using our services, you agree to the terms outlined here.